Novo Brazil Brewing Co. - Azteks Raspberry - Hard Kombucha

Bottles 2 Gift
Updated: 09/20/2024

At Bottles2Gift.com, we strive to ensure that your order is processed and shipped in a timely and orderly manner. Please review the following guidelines to understand our shipping procedures and policies.

Order Processing:
All in-stock items will be shipped within 1-2 business days from the date of order confirmation. Special order items or products not currently in stock may require additional processing time. You will be notified via email if any delays are expected with your order.

Adult Signature Requirement:
In compliance with federal law, all shipments containing alcohol require an adult signature (21 years or older) upon delivery. If no eligible person is available to sign for the delivery, the carrier will hold the package and attempt delivery on the next business day. A total of three delivery attempts will be made.

Carrier Warehouse Hold:
If delivery fails after three attempts, the package will be held at the carrier’s warehouse for up to 48 hours. During this time, the recipient is responsible for arranging pickup. If the package is not retrieved within the holding period, it will be returned to us.

Reshipment and Additional Costs:
If a package is returned due to failed delivery attempts or failure to collect the package from the warehouse, you will be responsible for the cost of reshipment. Bottles2Gift.com is not responsible for additional shipping fees incurred due to reshipment.

Shipping Restrictions:
Please be aware that we do not ship to P.O. Boxes or any location where alcohol delivery is prohibited by law. It is your responsibility to ensure compliance with local shipping regulations prior to placing an order.

Damaged Shipments:
If your order arrives damaged or broken, please contact our customer service team immediately to report the issue. We will work with you to resolve the problem as quickly as possible.

For all questions and concerns, please reach out to support@bottles2gift.com